HOW-TO GUIDES

Self-Service Password Reset

WHAT IS SELF-SERVICE PASSWORD RESET?

Self-Service Password Reset (SSPR) is a facility that allows users to reset their password at their fingertips. No need for IT Service Desk assistance for basic reset requests.

Use this when:

1.         You can't remember your password

2.        Your account has been locked

Before using SSPR, make sure to register your account first.

HOW TO REGISTER MY ACCOUNT?

Project iAM_Register Account

Select Authentication Method:

Project iAM_Register_AM2
Project iAM_Register_AM1
Project iAM_Register_AM3

I WANT TO ADD, DELETE, OR CHANGE MY AUTHENTICATION METHOD

Change Authentication Method

HOW TO RESET MY FORGOTTEN PASSWORD OR UNLOCK MY ACCOUNT?

Reset Password

HOW TO CHANGE MY PASSWORD?

Change Password